Shipping policy

Shipping Policy

Welcome to HomeZoneMart.in. We are committed to delivering your orders safely and on time across India.

Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • We offer delivery across India.
  • Estimated delivery time is 7 business days from the date of dispatch.
  • Delivery timelines may vary slightly depending on your location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • We offer Free Shipping on selected products/orders.
  • Any applicable shipping charges will be displayed at checkout before payment confirmation.

Cash on Delivery (COD)

  • We provide Cash on Delivery (COD) service across eligible pin codes in India.
  • Please ensure the correct shipping address and mobile number are provided to avoid delivery delays.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID and courier details via email/SMS/WhatsApp (if applicable).
  • You can track your shipment using the provided tracking information.

Delayed or Failed Deliveries

  • In rare cases, delivery may take longer due to:
    • Natural calamities
    • Public holidays
    • Courier service issues
    • Remote delivery locations
  • If your order is significantly delayed, please contact our support team.

Incorrect Address or Contact Information

  • Customers are responsible for providing accurate shipping details.
  • HomeZoneMart.in will not be responsible for delays or failed deliveries caused by incorrect address or phone number details.

Damaged or Missing Items

  • If you receive a damaged product or if any item is missing, please contact us within 48 hours of delivery with clear photos/videos for verification.

Return Policy

  • We offer a 7-Day Return Policy on eligible products.
  • Customers can request a return within 7 days of receiving the order.
  • Returned products must be unused and in original packaging.
  • Please refer to our Return & Refund Policy page for complete details.

Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us:

You can paste this directly into your Shopify “Shipping Policy” page.